Privacy Policy

1 Introduction

This Privacy Policy describes how we process the personal data of users who visit the CNC Simulator Italia websites and use our services.

We are committed to protecting the privacy of our users in accordance with Regulation (EU) 2016/679 (GDPR), Legislative Decree 196/2003 (Privacy Code) as amended by Legislative Decree 101/2018, and other applicable regulations regarding the protection of personal data.

2 Data Controller

3 Types of Data Collected

3.1 Data provided voluntarily

• Registration information: first name, last name, email address, password
• Contact information: name, email address, subject line, and message content
• Billing information: company name, address, tax ID number, VAT number
• Payment information: managed through secure third-party providers

3.2 Automatically Collected Data

• IP address and browsing data
• Browser type and operating system
• Pages viewed and time spent on the site
• Technical and analytical cookies (see Cookie Policy)

4 Purpose of the Processing

5 Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Performance of a contract (Art. 6.1.b GDPR): to provide the requested services and manage purchases
• Legal obligation (Art. 6.1.c GDPR): to comply with tax and regulatory obligations
• Consent (Art. 6.1.a GDPR): for sending marketing communications and newsletters
• Legitimate interest (Art. 6.1.f GDPR): to improve our services and ensure the security of the website

6 Data Retention

Personal data is retained for the period strictly necessary to fulfill the purposes for which it was collected:

7 Data Sharing

Your personal data may be shared with the following categories of recipients:

• Payment provider (Stripe): for secure payment processing
• Hosting and infrastructure services: for service delivery
• Competent authorities: when required by law

We do not sell, share, or rent your personal information to third parties for marketing purposes.

8 Data Transfers Outside the EU

Some of our service providers may be located outside the European Union. In such cases, we ensure that data transfers are carried out in accordance with the safeguards provided for by the GDPR, including standard contractual clauses approved by the European Commission and adequacy decisions.

9 Your Rights

Under the GDPR, you have the following rights regarding your personal data:

To exercise your rights, please write to us at info@cncsimulatoritalia.it

10 Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all communications
• Access to data is restricted to authorized personnel
• Backup and disaster recovery systems
• Continuous vulnerability monitoring
• Regular updates to security systems

11 Complaints

You have the right to file a complaint with the competent supervisory authority. In Italy, the authority is the Garante per la protezione dei dati personali (www.garanteprivacy.it).

12 Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with the date of the update. We recommend that you check this page periodically to stay informed about our privacy practices.